Terms and Conditions

This Website is provided solely to assist customers in making legitimate reservations or otherwise transacting for online booking, and Club related services and payments and for no other purposes.
This website www.goldenswan.com (the Site) is published by Golden Swan Leisure Clubs Pvt. Ltd. and M/s Hotel Airlines International (a Partnership Firm). When you access, browse or use this Site you accept, without limitation or qualification, the terms and conditions set forth below. These Terms and Conditions of Use and any additional terms posted on this Site together constitute the entire agreement between Golden Swan Leisure Clubs Pvt. Ltd. and M/s Hotel Airlines International and its units you with respect to your use of this Site.

This Site is only for your personal use. You shall not distribute exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose.

If you use this site, you alone are responsible for maintaining the confidentiality of your account information and your password/s. You agree to accept responsibility for all activities that occur under your account or password. You represent that you are of age prescribed by law to be eligible to enter into the contract, and use this to create binding reciprocal legal obligations, and are capable, ready and willing to discharge any liability you may incur as a result of the use of this site.

As long as you comply with the terms of these Terms and Conditions of Use, Golden Swan Leisure Clubs Pvt. Ltd. and M/s Hotel Airlines International grants you a limited, non-transferable license to use this site in accordance with the terms and conditions of this User Agreement. You may only use this site to make legitimate reservations and Club related Services and Payments or purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent reservation or any reservation in anticipation of demand. You shall not make a reservation in the name of a fictitious person. You agree that you will not use any device, software or routine that would interfere or be reasonably expected to interfere with the normal working of this site.

Golden Swan Leisure Clubs Pvt. Ltd. and M/s Hotel Airlines International and its units does not warrant or guarantee the accuracy or completeness of the information provided on this Site. Under no circumstances will Golden Swan Leisure Clubs Pvt. Ltd. and M/s Hotel Airlines International and its units be liable for any loss or direct, indirect, incidental, special or consequential damages caused by reliance on this information.The information on this Site may be changed or updated without notice. Golden Swan Leisure Clubs Pvt. Ltd. and M/s Hotel Airlines International and its units may also make improvements and/or changes in the products, services and/or programs described on this site at any time without notice.The site makes available information relating to Hotel, Resort & Club owned or managed by Golden Swan Leisure Clubs Pvt. Ltd. & Hotel airlines International and its subsidiaries, affiliates, related parties and other controlled entities belonging to Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units or being operated or managed by Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International
and its units.

All online payments that happen for any of the product or services booked via site do not store the Credit card details of any customer in their database or in any data backup system or retrieval systems. Once you are ready to transact you are transferred to the bank site. The card details are captured on the credit card site
and not ours hence we cannot be held responsible for any misuse of credit card what so ever.

Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units reserve the right to determine the amount of refund value in case of cancellation and amendments. The decision on the quantum of the refund will be final as that made by Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units. The refund will be made to the credit or debit card or account used by the user for making payment. It will take at most 15 days to process refunds for all services. There will be no refund for unutilised services unless specified. All cancellation and amendment charges will be applicable as per policies of the Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units.

The material in this Site could include technical inaccuracies or typographical errors. Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units may make changes or improvements at any time. The materials on this site are provided without warranties of any kind either expressed or implied.Information, software, products, and services contained on this website, and the inclusion or offering of any products or services on this website does not constitute any endorsement or recommendation of such products or services by Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units. To the fullest extent permissible pursuant to applicable law, Golden Swan Leisure Clubs Pvt. Ltd. or Hotel
Airlines International and its units disclaims all warranties of merchantability, relating to the information and description of the Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units (including, without limitation, the pricing, photographs, list of Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units amenities, general product descriptions, etc.).
Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units does not warrant that the functions contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make it available are free of viruses or other harmful components, but shall endeavour
to ensure your fullest satisfaction You acknowledge that this Website is provided only on the basis set out in these terms and conditions. Your uninterrupted access or use of this Website on this basis may be prevented by certain factors outside our
reasonable control including, without limitation, the unavailability, inoperability or interruption of the Internet or other telecommunications services or as a result of any maintenance or other service work carried out on this Website. Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units does
not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the Site. You also acknowledge that through this Site, Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units merely provides intermediary services in order to facilitate the highest quality services
to you. Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, title, and no infringement. Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units will not be liable to you or to any other person for any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused from out of your usage of this Site. You agree to defend and indemnify Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind.

Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes.Towards this end, Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you.If Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units, in its sole and exclusive discretion, conclude that the said orders are not or do not reasonably appear to be, authentic, enforceable or valid, then Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units may cancel the said orders.

Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units is not liable for the acts,errors, omissions, representations, warranties, breaches or negligence of Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines Internationals and its units or for any personal injuries, death, property damage, or other damages or expenses resulting there from. Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units have no liability and will make no refund in the event of any delay, cancellation,overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, rerouting or acts of any government or authority.
Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units reserves its exclusive right in its sole discretion to alter, limit or discontinue the Site or any material posted herein, in any respect. Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units shall have no obligation to take the needs of any User into consideration in connection therewith. Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units reserve its right to deny in its sole discretion any user access to this Site or any portion hereof without notice.If any dispute arises between you and Golden Swan Leisure Clubs Pvt. Ltd. or Hotel Airlines International and its units during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. The place of arbitration shall be Mumbai.The arbitration proceedings shall be in the English language.The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act, 1996 and modifications thereof as in force at the relevant time. These terms and conditions are governed by and shall be construed in accordance with the laws of the India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Mumbai,India. Note: In entire Terms & Conditions, M/s Hotel Airlines International (Partnership Firm) is consists of Hotel Holden Swan & Golden Swan Beach Resort too and Golden Swan Leisure Clubs Pvt. Ltd. is consisting of
Golden Swan Country Club.